Overview

In an ever-changing business environment organizations need to re-thing their ways of doing business, operations, products, Human resources, processes, systems and take bold decisions to transform their organizations using strategies that work in the real world. They need to need to think fast and stay agile.

Tomorrow belongs to those who build it. Our aim is to provide deep industry and functional expertise, we bring together advanced tech knowledge and ambitious entrepreneurship to help organizations launch their next big bets and enable innovation at scale.

Architecture

Laying down the foundation of how business and technology flow together is a priority for Businesses who need to be pioneers in their field and survive and seamlessly adopt the ever changing technology that drives the future.

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Technology Strategy Consulting

The overall strategy of the organization is what makes a difference between success and failure, one that will position it to grow over the long term. Charting such a path forward can be challenging, especially if the industry is facing new entrants, frequent disruptions, or increased regulation. Our approach combines proven end-to-end framework with a set of best of breed professional capabilities to building a strategy that will assist in re-imagining excellence and achieving unprecedented levels of value.

Digital Transformation

Drive change through the use of technology embedded in the organization to optimize fundamentals such as profitability, efficiency, effectiveness, optimized products and services, collaboration and customer experience.

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Data Management

Organizations generate tremendous amounts of data each day from several different systems, ERP, CRM, OSS, Billing Systems in a structured or unstructured form. The correct management and data strategy is essential to the transformation of this information into intelligence that can guide the decision making process.

Customer Experience (CX)

The heart of the relationship between a business and its customers. To optimized CX an organization needs to Map, measure and monitor customer journeys throughout the relationship, implement data-driven measurements of customer behaviour and personalized offers. Out aim is to guide organization through this process and help them re-invent themselves and transform into a customer centric organization.

Business Support Systems Design and Implementation

Customer Engaging systems, CRM, ERP, Billing and order management systems are all involved into the process of serving customers and need to be aligned change in an agile manner and provide the optimum customer experience. We help organizations select, implement and operate these systems with the correct architecture and integration methodology using open architectures and avoiding vendor lockdown.

Operational Support Systems Design and Implementation

The correct delivery and operation of a service usually depends on systems and processes that manage and provision these. We help design and implement and integrate these systems in an optimal, and agile manner that is decoupled and serviceable to allow continuous integration and change.

Software Evaluation and RFP

Selecting the correct solution is a complex process. We utilize our vast experience in standards and specifications to create the documentation needed for inviting vendors and selecting the most appropriate solution for the task at hand.

GDPR & Data privacy

“Europe’s new data privacy and security law includes hundreds of pages’ worth of new requirements for organizations around the world. It’s the toughest privacy and security law in the world. Though it was drafted and passed by the European Union (EU), it imposes obligations onto organizations anywhere, so long as they target or collect data related to people in the EU. The regulation was put into effect on May 25, 2018. The GDPR will levy harsh fines against those who violate its privacy and security standards, with penalties reaching into the tens of millions of euros.”

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