1. Home
  2. Analytics
  3. Hotel analytics

Hotel Analytics as a Service

Know your guests. Price with confidence. Grow revenue.

Turn your PMS, POS and accounting data into clear dashboards and forecasts, so revenue, marketing and operations teams make better decisions every day.

What you'll track

  • Occupancy
  • ADR
  • RevPAR
  • Booking pace
  • Channel mix
  • Guest segments
  • Marketing ROI
  • F&B average check
  • Forecast vs. budget
Wooden lounge chairs beside a resort pool surrounded by palm trees
Forecast occupancywith confidence, weeks ahead

Why hotel analytics

Every booking tells you something. Start listening.

Hotel analytics combines guest, booking and spend data to forecast trends, optimise pricing and lift the guest experience, without adding workload for your team.

  • Grow revenueSmarter segmentation and profitability analysis show where to focus.
  • Cut costsStreamline operations with clear cost and productivity data.
  • Delight guestsUnderstand preferences and sentiment to improve every stay.
  • Decide fasterOne trusted view of performance, from reception to the owner.

Where it makes an impact

Insight for every part of your hotel

Revenue management

Combine market demand, competitor activity, historical performance and guest preferences to set the right rate for every night.

Guest segmentation

Find your most profitable segments and learn which guests respond to which promotions.

Demand forecasting

Predict future reservations from booking patterns, guest demographics and travel-agent trends.

Marketing ROI

Measure return across your website, search, email and social, and move budget to what works.

Food & beverage

Track spend per guest, average check, table occupancy and labour cost efficiency.

Upsell & bundling

See which products guests buy together to design packages, menus and upsell offers.

Plans

Choose the plan that fits your ambition

Every plan includes interactive dashboards, remote training and support. Upgrade whenever you're ready.

Start

A clear view of today's performance.

  • History3 years or 10 GB
  • Training2 days remote
  • Custom development10 hours
  • Reservation trends, occupancy and sales analysis
  • Market, source and geographic segmentation
  • Interactive dashboards and reports
  • Business-hours support
Request pricing
Adds forecasting

Explore

Plan ahead with forecasts and guest insight.

  • History5 years or 100 GB
  • Training2 days remote
  • Custom development10 hours

Everything in Start, plus:

  • Forecasting and budgeting
  • Travel agency performance
  • Guest profiling
  • Sentiment analysis
Request pricing

Predict

Full profitability and operations intelligence.

  • History10 years or 1 TB
  • Training2 days remote
  • Custom development10 hours

Everything in Explore, plus:

  • Purchasing and cost analysis
  • Profitability tracking
  • Housekeeping and inventory apps
  • Restaurant & Bar Intelligence included
Request pricing

Restaurant & Bar Intelligence Included in Predict

Optional add-on for Start and Explore.

  • Sales and revenue analytics
  • Table and seat performance
  • Menu category segmentation
  • Guest review analysis

Spa Intelligence Add-on

Available with any plan.

  • Sales and revenue analytics
  • Trend analysis
  • Treatment and product segmentation

Getting started

What we need from you

We connect to the systems you already use. No new software to learn and no disruption to daily operations.

Fees charged by your PMS, POS or accounting vendors are not included.

  • Access to your PMS databaseThe core source for reservations, occupancy and guest data.
  • POS system accessRequired for Restaurant & Bar Intelligence.
  • Accounting system accessRequired for the Predict plan's cost and profitability analysis.
  • On-premises server or VM (optional)Only needed if your data can't be hosted in the cloud.

Insights

Reading for hoteliers

All articles
Cyber security5 min read

vCISO or full-time CISO? How to choose

Regulators and customers now expect someone to own security. Here is how to decide whether that person should be full time, part time or both in turn.

See it working on your own data

Book a short, tailored demo. We'll walk you through live dashboards for your industry and map out how quickly you could be up and running.